Kaspersky Lab Anti-Virus f/ Mac, 3u, 1Y User's Guide Page 71

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U P D A T I N G T H E A P P L I C A T I O N
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If you are downloading the update from an FTP server, the server is connected to in passive mode by default. If this
connection fails, it will attempt to connect in active mode.
By default, the time assigned to connect to an update server is one minute. If the connection fails, once this time has
elapsed, the application will attempt to connect to the next update server. This continues until a connection is
successfully established, or until all the available update servers are attempted.
UPDATE STATISTICS
Some statistics regarding current performance of the update service (release date for the databases used by the
application, number of records in the databases, update status) are displayed in the main application window (see section
"Main application window" on page 13).
If you have never updated Kaspersky Anti-Virus, there will be no information about the most recent update.
You can view the information on results of previous updates in the Completed tasks section of the report on application
operation (see section "Reports" on page 81). If an update is being executed at the present moment, brief information
about it is displayed in the main window. To view a detailed report on current task performance, open the report window
and select the Update task from the Running tasks section.
The lower part of the update task report window contains the information on whether the procedure has been completed
successfully or not. If the update is completed successfully, the window will display brief statistics giving information
about the size of updates distributed and installed, the speed of update execution, the length of procedure, and other
information.
If the operation fails, make sure that the settings for the update service are correct and that the update source is
available. Restart the update. If the attempt returns an error, contact the Technical Support Service (see section
"Contacting Technical Support" on page 9).
The description of all operations performed during updating is displayed in the main part of the report on the Events tab
(see section "The Events tab" on page 84). There you can view which files have been distributed and which ones have
been replaced.
The settings used to manage the update are listed on the tab with the same name (see section "The Preferences tab" on
page 86). To switch to editing the component settings, use the Change preferences button.
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