Kaspersky Lab Anti-Virus f/ Mac, 3u, 1Y User's Guide Page 8

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K A S P E R S K Y A N T I - V I R U S
8
IN THIS SECTION:
Sources of information to research on your own ............................................................................................................... 8
Contacting Technical Support ........................................................................................................................................... 9
Contacting Sales Department .......................................................................................................................................... 10
SOURCES OF INFORMATION TO RESEARCH ON YOUR OWN
You can refer to the following sources of information about the application:
Page at the Kaspersky Lab website.
Page at the Technical Support Service website (Knowledge Base).
Kaspersky Lab products users forum.
Help system.
Documentation.
Page on the Kaspersky Lab website
This page (http://www.kaspersky.com/kaspersky-anti-virus-for-mac) will provide you with general information on the
application, its features and options. You can purchase Kaspersky Anti-Virus or extend your license in our eStore.
Application page on the Technical Support Service website (Knowledge Base)
Knowledge Base is a separate section of the Technical Support Service website
(http://www.kaspersky.com/support/kavmac), which provides recommendations for working with Kaspersky Lab's
products. This page contains articles published by Technical Support service specialists.
These articles provide useful information, recommendations and answers to frequently asked questions related to
the purchase, installation and use of Kaspersky Anti-Virus. These answers are grouped by topics, for example,
"Working with key files", "Updating the databases", or "Troubleshooting". The articles may answer questions, which
are related not only to Kaspersky Anti-Virus but also to other Kaspersky Lab products; they also may contain
Technical Support service news.
To switch to Knowledge Base, open the main application window (on page 13), click the button and in the
window that opens, use the Technical Support Service button.
Users forum
If your question does not require an urgent answer, you can discuss it with Kaspersky Lab's specialists and other
users in our forum (http://forum.kaspersky.com). It is also made into a separate section at the Technical Support
service website and contains Kaspersky Anti-Virus users' questions, feedback, and requests.
In this forum you can view existing topics, leave your comments, create new topics, and use the search engine.
To go to this resource, open the main application window (on page 13), click the button and in the window that
opens, use the Forum button.
Help system
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